Marketing entrepreneur Effie Cinanni receives customer service award

Greek Australian Melbourne entrepreneur Effie Cinanni has received a “Highly Recommended” accolade for Advertising Marketing and Public Relations Services in the 2022 Australian Achiever Awards.

The Australian Achiever Awards is a respected marque of the highest quality of service within Australia’s small and medium business community focusing on eight criteria/categories: Time Related Services, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, and Overall Perception.

Ms Cinanni who is the founder and director of Small Chilli Marketing manages a small all-female team providing specialised marketing services to small and medium sized businesses across Australia.

“My team and I take great care in the level of service we offer our clients,” Ms Cinnani said.

“We are humbled and honoured to receive an award like this which recognises our outstanding level of customer service during a particularly challenging time of a global pandemic.

This really has been a team effort and I am grateful to my team, Tania and Laia who have been instrumental in delivering consistently high levels of service to our clients.”

Ms Cinanni recently participated in the Victorian Multicultural Communities Leadership in Action program (women’s stream) in order to identify how she could further inspire more women to take on leadership roles and encourage them to start or grow their own small businesses. She now plans to use this recognition of this award to help grow Small Chilli Marketing’s brand and start serving even larger clients across Australia.

“My choice to become an entrepreneur and the founder of my own marketing agency was driven by a need to help other entrepreneurs and small business owners realise their dreams and go after the things that they are passionate about,” Ms Cinanni added.

“Along the way I have realised that women are under represented as business owners and entrepreneurs. I am particularly interested in supporting females from migrant backgrounds and I hope to inspire more women from diverse backgrounds to take a leap of faith and chase their dreams. This award is an important marketing lever that helps build our credibility and our brand and we look forward to helping more Australian businesses achieve their sales and marketing goals in the future.”

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